SHIPPING AND RETURNS

Ships from Sydney, NSW    Please allow 2-3 days to process your order. 

Outside of metro areas: Please allow up to 2-3 additional business days for your product to arrive.

 

We are committed to processing and delivering your orders as quickly as possible. However, if you happen to experience extensive delays, please contact us via email at concierge@patricks.com.au. Our team is here to help and make sure you receive your order as soon as possible.

If you wish to return your order, please email us at concierge@patricks.com.au within 30 days of purchase, stating the reason for the return. If we’re unable to resolve the issue or offer further assistance, a refund will be processed within 7 days of receiving the returned goods at our office. Please note that the initial shipping costs and processing fees will be deducted from the refund amount. Refunds will be issued using the same payment method as the original purchase and processed as promptly as possible. All refunds are made at the discretion of www.patricks.com.au.

Our 30-day return policy is strictly for product/s purchased from patricks.com.au. If you have purchased product/s from a 3rd party retailer, returns are at their discretion. Please inquire with them directly.