SHIPPING AND RETURNS

Sending your order in the quickest time possible is our highest priority so we have logistics centres set up in the UK, USA and Australia.

UK shipping times:

Metro areas: orders usually arrive within 3-5 business days

Country: orders usually arrive within 5-7 business days

Other Countries: orders usually arrive within 12-14 business days.

AU shipping times:

NSW metro area: orders usually arrive within 3-5 business days

NSW rural areas: orders usually arrive within 5-7 business days

Interstate metro areas: orders usually arrive within 5-7 business days

Interstate rural areas: orders usually arrive within 12-14 business days.

US shipping times:

Metro areas: orders usually arrive within 3-5 business days

Other areas: orders usually arrive within 7-10 business days

All other countries:

Orders usually arrive within 10-15 business days.

Should you wish to return your order, please email us at concierge@patricks.com.au within 30 DAYS of purchase, noting your reason for return. If we are unable to resolve your issue or further assist you, we will process a refund within 7 days of us receiving the returned goods to our office, deducting shipping costs. Refunds will be processed as promptly as possible and payment made by the same method that you used for the original purchase. All refunds are made at the discretion of www.patricks.com.au.