SHIPPING AND RETURNS
Ships from Sydney, NSW
| Territory | Express Shipping | $15.00 | Regular Shipping | Free in AU & NZ |
| NSW, QLD, VIC, SA, ACT | 1-2 Business Days | 3-5 Business Days |
| WA, NT | 2-3 Business Days | 5-7 Business Days |
| NZ | 2-3 Business Days | 5-7 Business Days |
| Outside of metro areas: Please allow up to 2-3 additional business days for your product to arrive | ||
*Due to COVID-19, we’re experiencing delays at our processing facilities and longer than usual shipping times from our delivery partners. We are monitoring orders, however if you are experiencing extensive delays, please feel free to reach out via email at concierge@patricks.com.au, or via the Chat to us icon.
Should you wish to return your order, please email us at concierge@patricks.com.au within 30 DAYS of purchase, noting your reason for return. If we are unable to resolve your issue or further assist you, we will process a refund within 7 days of us receiving the returned goods to our office, deducting shipping costs. Refunds will be processed as promptly as possible and payment made by the same method that you used for the original purchase. All refunds are made at the discretion of www.patricks.com.au.
Our 30-day return policy is strictly for product/s purchased from patricks.com.au. If you have purchased product/s from a 3rd party retailer, returns are at their discretion. Please inquire with them directly.